Frequently Asked Questions

Purchasing

On-Line Shopping

Box Contents

General

  • How do you make money?
    The Good Food Box buys food at wholesale prices and resells them at the same price. The Good Food Box does not make a profit on the sales of the food. The Good Food Box is a not-for-profit organization that covers its food costs through the sale of its Good Food Box and covers its operational and administrative costs through a grant from the City of Ottawa. Volunteerism is also a large part of the program, keeping prices low and building community spirit.
  • Will I save money compared to buying the same food at a regular grocery store?
    Yes. The fresh produce sold in the Good Food Box is offered at wholesale prices. Furthermore, the coordinator regularly compares prices at various grocery stores and usually spends $15-$20 on the $10 box.
  • How can you afford to sell at a lower price than regular grocery stores?
    We can afford to sell at a lower price because the organization relies heavily upon community volunteer support and centralized buying and coordination. Selling at a lower price has been proven a successful way of reaching out to those in the community who cannot access adequate fresh fruits and vegetables.
  • Where is the nearest distribution site to my home?
    You can see a map of the Ottawa area and information about all our current sites by clicking here. If there isn’t a site in your neighbourhood, we will start a site anywhere in Ottawa, as long as we have 10 customers and at least one volunteer site coordinator.
  • When are you going to open a distribution site in my neighbourhood?
    The Good Food Box is willing to start a site anywhere in Ottawa, as long as we have 10 customers and at least one volunteer site coordinator.
  • How can I help?
    There are a number of volunteer positions available at the Ottawa Good Food Box. You can volunteer to be a packer, site coordinator, or steering committee member, in addition to many other opportunities. Click here for more information.
  • What is the difference between the Good Food Box and the Food Bank?
    The Good Food Box is dedicated to selling quality fresh fruits and vegetables at wholesale prices as a means of supporting greater access to low-cost quality food. The Food Bank is dedicated to providing those in need with emergency food assistance. The Good Food Box and the Food Bank see each other’s services as complimentary and are seeking opportunities for greater collaboration.
  • Who is the intended clientele of the Good Food Box?
    The Good Food Box was developed in 1996 as a means of reaching out to those in the Ottawa community who were not accessing adequate fresh fruits and vegetables. In addition to supporting people with limited access, the Good Food Box often also draws clientele who are keen to access food that is in season and is grown close to home as possible. The Good Food Box is open to anyone and everyone who is interested in participating in the program, whether your reasons are to increase your consumption of fresh fruits and vegetables, introduce variety and new food experiences, cooking more from scratch or building community spirit!